Refund Policy

Last updated: January 15, 2026

Thank you for choosing ChatCrop AI Chatbot. This Refund Policy explains the conditions under which refunds may be issued for our subscription-based services.

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1. Free Plan

Our Free plan is provided at no cost and does not involve any payment. Therefore, it does not qualify for refunds.

2. Paid Subscriptions

Payments made for paid subscription plans are generally non-refundable once the service has been activated and access has been granted.

3. Exceptional Refund Cases

Refunds may be considered only in rare and exceptional situations, including but not limited to:

• Duplicate or accidental payment
• Technical issues that prevent service usage and cannot be resolved

4. Refund Request Process

To request a refund, you must contact our support team within 7 days of the payment date. Please include valid transaction details and a clear explanation of the issue.

5. Refund Processing Time

If your refund request is approved, the refund will be processed within 7–10 business days and credited back to the original payment method.

6. Contact Us

For refund-related questions or assistance, please contact us:

📧 Email: info@chatcrop.cloud